Mirror addresses: the right domain is part of a safe cashier
A mirror is another domain that opens the same site. Operators sometimes use them, but the same trick is used by fraudsters — sites that look like the casino to steal logins and card details. So "what is the real address?" is a cashier question.
Finding the right address
- Use the address the operator publishes in its terms and in emails from your account.
- Check the domain against the regulator's register, which lists the addresses a licence covers.
- Do not follow links from unknown messages, chat adverts or text messages.
Signs of a fake site
- the address differs by one letter or has a different ending;
- the site asks for card details before you log in;
- support asks for your password or text-message codes;
- promises of a "guaranteed withdrawal" for a fee.
Blocked addresses
Some countries block access to unlicensed operators. We do not advise getting around blocks — if an address is blocked, that tells you something about the operator's status, not just a technical hurdle. The operator's licence number and regulator are normally shown in the footer of its site. Look the company up in that regulator's public register and check that the company name there matches the one in the operator's terms.
If you entered data on a suspicious site
Change the casino and email passwords, call your bank to block the card and review recent transactions. The faster, the better.
Emails pretending to be the operator
Fake emails often imitate a "problem with your withdrawal" and ask you to "confirm your card". The operator does not need card details by email. Type the address yourself, log in and check for any notice inside your account.
The cashier on the right address
Make deposits and withdrawals only on the operator address you reached from your own account. Steps are in how to deposit and the withdrawal guide. Before each payment, look at the address bar, the secure-connection icon and the beneficiary name on the payment page.